Check if your smartphone is compatible with your hearing aids

Woman on smartphone

ReSound Assist Live Assistance is compatible with the following hearing aids and smart devices:

Hearing Aids
  • ReSound ONE
  • ReSound LiNX Quattro
  • ReSound ENZO Q
  • ReSound LiNX 3D
  • ReSound ENZO 3D
Smart Device
  • Apple® device running iOS 12 or newer
  • iPhone 5S or newer
  • iPad mini 2, iPad Air, iPad Pro and iPad 5th generation or newer
  • Android™ device running Android 8 or newer
ReSound Smart 3D app
  • Version 1.8 or newer
Android users and direct streaming:
  • Direct streaming to Android devices is available with ReSound ONE, ReSound LiNX Quattro and ReSound ENZO Q.
  • Direct streaming requires ASHA-compatible Android device running Bluetooth 5.0 and Android v10 or newer. ReSound cannot guarantee full direct streaming compatibility with all Android devices.

Use your iOS device with your hearing aids

Direct audio streaming

You can connect ReSound wireless hearing aids directly to your iPhone®, iPad® or iPod® touch. This enables you to stream phone calls, music, navigation or any other audio from your device directly to your hearing aids.

Direct audio streaming

Made for iPhone, iPad or iPod touch (MFi)

When your hearing aids are paired with any of the compatible iOS devices listed below, direct audio streaming and basic hearing aid adjustments are natively integrated and available directly from the device settings.

Made for iPhone, iPad or iPod touch (MFi)
ReSound Pairing Guide

Personalize your hearing settings

Use the ReSound Smart 3D™ or the ReSound Smart™ apps to tailor your hearing experience and perfectly match your preferences. Easily. Discreetly. And straight from your iPhone, iPad or iPod touch. Find the apps for free download on the App Store.

Compatible iOS devices:

  • iPhone 11 Pro Max
  • iPhone 11 Pro
  • iPhone 11
  • iPhone XS
  • iPhone XS Max
  • iPhone XR
  • iPhone X
  • iPhone 8 Plus
  • iPhone 8
  • iPhone 7 Plus
  • iPhone 7
  • iPhone 6s Plus
  • iPhone 6s
  • iPhone 6 Plus
  • iPhone 6
  • iPhone SE (2nd generation)
  • iPhone 5s

  • iPad Pro®
  • iPad Air® (3rd generation)
  • iPad Air 2
  • iPad Air
  • iPad mini™ (5th generation)
  • iPad mini 4
  • iPad mini 3
  • iPad mini 2
  • iPad® (8th generation)
  • iPad (7th generation)
  • iPad (6th generation)
  • iPad (5th generation)
  • iPad (4th generation)
  • iPod® touch (6th generation)

The apps can also be used on Apple Watch®, but they must be installed on your iPhone to work.

Requirement for running the apps: iOS 12 or later.

Watch support requires watchOS 5 and iOS 12 or later.

You can also find details on Apple device compatibility in description for the ReSound Smart 3D app on the App Store or under 'About the ReSound Smart 3D app' in the app's Settings.

Use your Android device with your hearing aids

Audio Streaming

If your Android smartphone and your hearing aids both support direct Android Streaming to Hearing Aids, you can download and install the ReSound Smart 3D app, open it and tap “Get started”. Once the hearing aids are paired with your smartphone, you can stream audio directly.

Direct stereo streaming from Android devices is available for the following ReSound hearing aids:

Direct streaming to Android devices* is one of the latest advancements in hearing aid connectivity and therefore, it is available in select smartphone models with the required technology. Please check with your service carrier before purchasing a new smartphone to ensure that they have also enabled the service.

Direct Android Streaming Devices

  • Google Pixel 4 XL
  • Google Pixel 4
  • Google Pixel 4a
  • Google Pixel 3 XL
  • Google Pixel 3
  • Google Pixel 3a XL
  • Google Pixel 3a
  • Samsung Galaxy S20+
  • Samsung Galaxy S20
  • Samsung Galaxy S20 Ultra 5G
  • Samsung Galaxy S10+
  • Samsung Galaxy S10
  • Samsung Galaxy S10e
  • Samsung Galaxy S9+
  • Samsung Galaxy S9
  • Samsung Note 20 Ultra
  • Samsung Note 20
  • Samsung Note 10+
  • Samsung Note 10
  • Samsung Galaxy Z Flip
  • OnePlus 7T
  • OnePlus 7Pro

*Full streaming compatibility with Android devices requires minimum Android v10 and Bluetooth 5.0 and that functionality has been enabled by the phone manufacturer and service carrier. Accordingly, the compatibility information provided should be used for reference only. Although ReSound strives to achieve seamless device compatibilities, ReSound cannot guarantee full compatibility with all Android devices.

If direct Android streaming is not supported by your hearing aids or Android smartphone, you can use the ReSound PhoneClip+ to stream sound. The ReSound PhoneClip+ enables you to connect your ReSound hearing aids to any Bluetooth v.2.0 Android device.

ReSound Pairing Guide

Customize your hearing experience

You can use the ReSound Smart 3D and the ReSound Smart apps to personalize your hearing aid settings to match your preferences. You can quickly adjust your sound experience via the app, so you will always be confident with your hearing aids and ready to engage with the world around you. Find the apps for free download on Google Play.

Compatible Android devices:

The Android devices below are compatible
with both ReSound Smart 3D app and ReSound Smart app:

  • Samsung Galaxy S20+
  • Samsung Galaxy S20
  • Samsung Galaxy S20 Ultra 5G
  • Samsung Galaxy S10+
  • Samsung Galaxy S10
  • Samsung Galaxy S10e
  • Samsung Galaxy S9+
  • Samsung Galaxy S9
  • Samsung Galaxy S8+
  • Samsung Galaxy S8
  • Samsung Galaxy S7 edge
  • Samsung Galaxy S7
  • Samsung Note 20 Ultra
  • Samsung Note 20
  • Samsung Galaxy Note 10+
  • Samsung Galaxy Note 10
  • Samsung Galaxy Note 9
  • Samsung Galaxy Note 8
  • Samsung Galaxy J7 Prime
  • Samsung Galaxy J5
  • Samsung Galaxy Z Flip


The Android devices below are compatible
only with the ReSound Smart 3D app:

  • Google Pixel 4
  • Google Pixel 4a
  • Google Pixel 4 XL
  • Google Pixel 3a
  • Google Pixel 3a XL
  • Google Pixel 3
  • Google Pixel 3XL
  • OnePlus 7 Pro
  • Oneplus 7 T
  • Oppo Reno 10x Zoom
  • Asus Zenfone 6
  • Moto G7
  • Xiaomi Mi 9

 

The ReSound Smart 3D app is available for download on all Android devices running Android OS version 8.0 or later, but we verify compatibility with the devices listed above.

Compatibility for ReSound Assist Live within ReSound Smart 3D app requires Android 8 or a later version.

If your ReSound hearing aids or your smartphone is not compatible with the ReSound Smart 3D or ReSound Smart app, use the ReSound Control app in connection with a ReSound Phone Clip+. 

ReSound Phone Clip+ compatibility: Android devices running OS 2.3.5 or later and Bluetooth v. 2.0. Functionality verified on selected devices from HTC, Huawei, LG, Motorola, Samsung and Sony.

 

Streaming to a bimodal hearing solution

Together with Cochlear we offer the first and only smart bimodal solution that ensures your clients can control their settings and stream audio directly to both ears from compatible iOS and Android™ devices^. This means that with a Cochlear™ Nucleus® 7 or Kanso® 2 Sound Processor and a compatible ReSound hearing aid* (ReSound ONE, ReSound LiNX Quattro, ReSound ENZO Q, ReSound LiNX 3D or ReSound ENZO 3D hearing aid), your clients can control their settings and stream audio directly to both ears from a compatible iOS or Android device^.

To see the compatible smartphone devices, please refer to the sections ”Compatible iOS devices” and ”Direct Android Streaming Devices” further up this page.

* Only BTE and RIE models support a smart bimodal solution

^ Requires that the phone manufacturer has enabled Android Streaming to Hearing Aids

Bimodal