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How it works

Provide easy remote support

  1. Client requests assistance via the app.
  2. You receive the request via the fitting software.
  3. You send updated settings and/or messages.
  4. Client receives updated settings or messages and download the settings wirelessly to hearing aids.
  5. Client sends a rating of his/her new settings.
What HCPs think about Remote Care Beltone Remote Care Evidence

How to complete a Beltone Remote Care fine-tuning

This quick guide provides an overview, of how to perform a Beltone Remote Care fine-tuning with Beltone Solus Max fitting software and the Beltone HearMax app.

Download Quick guide

Fitting software

Download the latest Beltone Solux Max fitting software.

Beltone Solus Max 1.11.0.133

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Beltone app

Your clients can use the Beltone HearMax app to control volume, and adjust programs, noise reduction, speech focus, and more all from their favorite devices.

Download Learn about all our apps

Register on GN Online Services to get started

In order to offer Beltone Remote Care services to clients, you need to register your business with GN Online Services. 

On this site, you can: 

  • Manage user access for other hearing care professionals in your practice
  • Manage the locations of your business
  • Customize your automatic response to remote fine-tuning requests

Reminder: You will need your Beltone Account ID to register on GN Online Services.

Download the GN Online Services guide

Register

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Remote Care Live

Keep things face-to-face, even from afar.

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Compatibility

Check if your client's smartphone is compatible with their hearing aids.

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