TERMS
PAYMENT Each ReSound order is invoiced separately. Payments for invoiced orders are due in full on the 25th of the following month from the invoice date. Past due charges are subject to a monthly service charge of 1.5%. Orders may be put on hold for accounts that are not current. An account must be in good standing to receive discount privileges or be eligible for promotional activities. Accounts will receive monthly statements summarizing open items on the account. VISA, MasterCard, American Express and Discover are accepted.
CREDIT A completed, signed credit application must be submitted and approved by ReSound before any hearing instrument orders are shipped. Upon approval, a line of credit will be established. When purchases posted to your account have exceeded the assigned credit limit or are significantly past due, all products will be shipped C.O.D. ($15.00 fee applies) or cash in advance until the balance is reduced below the credit limit, the credit line is extended, or the account is brought to a current status.
RETURN FOR CREDIT All ReSound instruments and ReSound Unite® accessories in good working condition may be returned for full credit (less shipping) within 90 days of the date of the original invoice. (Please note that payment in full, inclusive of shipping fees, is due 30 days from the date of the original invoice.) Certain promotional activities may restrict the right of return. In such instances, an “exchange only” policy may be provided as stipulated on the invoice. Exchange-only items remain subject to terms, conditions, and due dates from the original invoice. All returns for credit must be accompanied by a Return for Credit Form to ensure proper and prompt processing. Damaged units or units returned beyond 90 days may be subject to additional charges.